Marketing
I believe that most – almost all – small business owners and managers cannot differentiate between sales and marketing. "It's the same thing, right?" Nope. Not even close.
The hard lesson they learn is that sales and marketing are very different (although they work hand in hand together and feed off one another) and without that distinction and the care, effort, and thought process put into those differences, their business will either fail or stagnate. The sad part of it all is that when business goes south or dies altogether, the business owner usually can't put a finger on why it failed.
Why Is It?
(A very famous – and all too true – advertising poem)
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